Privacy Policy

Last Updated: February 2026

1. Introduction

Welcome to Tradie Voice ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you join our waitlist, including:

  • Name
  • Phone Number (WhatsApp)
  • Email Address
  • Professional details (Trade type, Invoicing tools used)

We also automatically collect certain technical information when you visit our website, called "technical data". While this data does not always reveal your specific identity, it may be linked to your personal profile. This includes:

  • Internet Protocol (IP) Address
  • Geolocation data (Country, City) derived from your IP address
  • Browser and device characteristics (User Agent)

3. How We Use and Disclose Your Information

We use your information to:

  • Communicate with you about Tradie Voice launch and updates.
  • Verify your location to ensure we serve your region (e.g. Australian tradies).
  • Improve our website security and prevent spam.

Overseas Disclosure: We store data using third-party providers such as Google (Google Sheets) and Amazon Web Services (AWS). These providers may store data on servers located outside of Australia (e.g., in the United States). By providing your information, you consent to this storage.

4. Access, Correction, and Complaints

Under the Australian Privacy Principles, you have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections if your information is inaccurate.
  • Make a privacy complaint if you believe we have breached the Australian Privacy Principles.

To exercise these rights, please contact us at the email below. We will respond to all requests within a reasonable timeframe (usually 30 days).

5. Data Security

We implement appropriate technical authentication (such as signed JWTs and secure connections) to protect your data. However, no transmission over the internet is 100% secure.

6. Contact Us

For any privacy-related questions or to lodge a complaint, please contact our Privacy Officer at:
support@tradie-voice.com.au